Exchange and return

The order can be returned within 14 days of receipt.

To issue a refund write to the mail mailbox@demkinalebedeva.com.

In the subject line, write «Return order» and the order number that was assigned to the purchase.

Return policy
  • We issue returns within the country in which it was delivered. If you return the goods from another country, we may ask you to pay extra for the import of the parcel.
  • We accept back unworn, unwashed, undamaged items with original tags, in the original packaging.
  • We do not accept custom products for return.

If the item meets the conditions of return, then immediately after receiving it back, we will send the money by the original method of payment. Please note that depending on the Bank and payment provider, the transfer may take up to 14 business days.

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